FAQ

Clarifying the Investigation Process

Transparent answers to the questions clients ask most often about blockchain investigations, consultation boundaries, documentation, and what to expect. We focus on evidence, analysis, and guidance — never guaranteed recovery.

What does a blockchain investigation typically cover? +

We trace transaction flows, cluster related wallets, identify exposure to known services, and document timelines. The scope is evidence-focused and designed to support legal, compliance, or incident response decisions.

Do you guarantee recovery of funds? +

No. We provide investigative analysis, documentation, and guidance on next steps. Recovery outcomes depend on many factors outside any investigator’s control, including jurisdictional reach and exchange cooperation.

How is confidentiality handled during a case? +

We apply strict need-to-know handling, encrypted document sharing, and defined access roles. All findings are delivered securely and only to authorized client contacts.

What information should I prepare for the first consultation? +

Provide transaction hashes, wallet addresses, exchange account IDs, communication records, and a brief incident timeline. The more precise the inputs, the faster we can scope your case.

How long does an investigation take? +

Timelines vary by transaction complexity, asset type, and the number of hops between wallets. We provide an estimated timeline after intake, but we do not promise exact completion dates.

Can you investigate suspicious wallets without transaction hashes? +

Yes, we can start with wallet addresses, but transaction hashes provide stronger evidentiary precision. We may request additional artifacts to validate wallet activity.

Do you work with exchanges directly? +

We identify exchange exposure and provide reporting that supports outreach. Exchange cooperation is governed by their policies and jurisdictional requirements; we cannot guarantee their response.

Are scam cases treated differently from operational incidents? +

Scam investigations emphasize attribution patterns, communication analysis, and routing behavior. Operational incidents may focus more on internal controls, wallet exposure, and post-incident remediation.

What digital asset types can you analyze? +

We cover major chains and tokens, including UTXO-based assets, account-based chains, stablecoins, and tokens issued on smart contract platforms. We confirm scope during intake.

Do you offer incident documentation suitable for legal filings? +

Yes. We deliver structured reports with transaction maps, timelines, and evidentiary notes designed to support counsel, compliance teams, or law enforcement engagement.

Can you assist with law enforcement coordination? +

We prepare documentation and guidance for reporting. Engagement with law enforcement depends on jurisdictional processes and is handled by the client or their counsel.

What if the funds move through mixers or privacy tools? +

We document the known trail and assess exposure before and after obfuscation. Privacy tools can limit traceability, and we clearly state those boundaries in the report.

Do you perform wallet risk assessments for compliance teams? +

Yes. We evaluate wallet exposure, transaction behavior, and known service interactions to help teams understand risk factors for onboarding or monitoring.

What deliverables will I receive? +

You receive a written investigation report, transaction flow visuals, and a next-steps briefing. All deliverables are crafted for clarity and evidentiary support, not recovery promises.

How do you verify the accuracy of findings? +

We cross-validate data with multiple sources, chain explorers, and internal analytic checks. We document methodology so stakeholders can review the basis of conclusions.

Can you track assets across multiple blockchains? +

We can track cross-chain movement where bridging or exchange flows are identifiable. We document the limits of cross-chain attribution when direct links are unavailable.

Do you need access to my wallets or private keys? +

No. We never request private keys or seed phrases. We analyze public blockchain data and client-provided records without taking custody of assets.

How do jurisdictional limitations affect investigations? +

We provide evidence and guidance, but enforcement actions depend on local laws, regulators, and exchange policies. We clarify these constraints early in the engagement.

What happens after the investigation report is delivered? +

We provide a briefing on findings and guidance on next steps, such as reporting channels or compliance actions. Decisions and outcomes remain with the client and their counsel.

Can you help with documentation for insurance or internal audits? +

Yes. We tailor documentation to support internal governance, audit trails, or insurance reporting while maintaining factual, verifiable statements.

How do you handle ongoing scam communication evidence? +

We capture chat logs, emails, and URLs as evidence and align them with blockchain activity timelines. We advise clients not to engage further if it risks evidence integrity.

Do you provide expert consultation for compliance teams? +

We support compliance teams with investigative context, wallet exposure summaries, and guidance for risk assessments. We do not provide legal advice.

Can you investigate exchange account takeovers? +

We analyze withdrawal paths and exposure, document exchange-related identifiers, and suggest reporting steps. Exchanges control account remediation, so we cannot guarantee account outcomes.

What if my case involves multiple victims or entities? +

We can handle multi-entity investigations and produce segmented findings. Coordination and evidence ownership are established upfront to maintain clarity and confidentiality.

Will you communicate directly with third parties on my behalf? +

We can provide standardized communication drafts and evidence packages, but direct outreach is typically performed by clients or legal representatives.

How do you handle false positives or uncertain attribution? +

We label confidence levels, document assumptions, and avoid unsupported claims. If attribution is inconclusive, we present the facts without overreach.

What are your boundaries during ongoing investigations? +

We focus on technical analysis and evidence documentation. We do not engage in asset custody, negotiate with scammers, or make promises about recovery outcomes.

How do you ensure my data is protected? +

We use secure transfer methods, minimal data retention principles, and controlled access. We can align with client security requirements for sensitive matters.

Are you available for global clients and cross-border cases? +

Yes, we support global engagements. Cross-border work may introduce jurisdictional and regulatory constraints that we clarify during intake.

What should I avoid doing after a suspected incident? +

Avoid sending more funds, sharing private keys, or deleting communications. Preserve evidence and document actions taken to maintain a clear timeline.

Can you provide ongoing monitoring after an investigation? +

We can arrange follow-up monitoring for specific wallets or exposure points, subject to a defined scope and timeframe. Monitoring does not guarantee recovery or enforcement.

Need tailored guidance?

Every case is different. We provide clear next-step recommendations based on evidence and technical analysis, with transparent limits and no promises of recovery.