Services FAQ
Answers to service-specific investigation questions
These responses explain how our blockchain intelligence services are scoped, documented, and delivered. We focus on evidence handling, analysis methodology, and clear consultation boundariesβwithout making recovery promises.
What is included in your investigation scope?
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Each engagement defines the specific blockchain networks, wallet identifiers, transaction windows, and intelligence objectives. We document scope boundaries up front to avoid ambiguity and confirm what evidence sources will be reviewed.
How do you handle evidence and sensitive records?
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We maintain chain-of-custody notes, preserve original artifacts, and store working materials in controlled, access-limited environments. Evidence is handled only for investigation and reporting purposes and is never repurposed.
What timelines should we expect for analysis?
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Timelines depend on network complexity, transaction volume, and availability of supporting records. We provide an estimated schedule after initial assessment and share updates when milestones are reached.
Do you provide formal documentation and reports?
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Yes. We deliver structured investigation reports that summarize methodology, transaction paths, attribution indicators, and limitations. Reports are designed for internal review, legal counsel, or compliance teams.
How far can you trace wallets and transactions?
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We trace transactions across supported chains using clustering, entity attribution, and cross-chain linkage where applicable. Findings depend on available on-chain data and do not imply recovery outcomes.
What does exchange intelligence cover?
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Exchange intelligence focuses on identifying relevant service providers, deposit clusters, and compliance considerations. We outline the evidence required to support requests to regulated entities and document the relevant transaction trails.
How is compliance support delivered?
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We provide risk summaries, wallet exposure insights, and documentation aligned with internal compliance workflows. The output is designed to support regulatory reporting or internal risk review without replacing legal advice.
What are the boundaries of technical consultation?
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We advise on investigative methods, documentation, and next-step options. We do not guarantee outcomes, represent law enforcement, or provide legal representation. Consultation focuses on evidence-based guidance.
How do you protect confidentiality and data privacy?
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We minimize data collection to what is necessary for the case and apply secure storage practices. Access is limited to authorized analysts, and deliverables exclude unrelated personal information.